Friday, March 4, 2011

Week 6, Question 2

When providing observer feedback to a group you need to make sure that what you are telling them is useful and will really help them improve on their group work skills. Some areas that you can touch on when providing observer feedback is the goals and objectives of the group. You should identify the goal of the group and what they are trying to accomplish and see if they accomplished that goal. The next areas you can assess are utilization of resources. See if the group utilized all of the resources that are available to them. Trust and conflict is another area to look at. You should evaluate the level of trust that the group members have between each other and if there was any type of conflict. If there was conflict, how well did they handle the conflict. Leadership is another area to look at as an observer. You should keep an eye for any group members that step up and really lead the group to get their tasks done and done on time. You can also watch and see if the leadership is shared in the group. Control and procedures is also important. Is the group under control and is there any lack of procedures to guide the team functioning. Interpesonal communication is important because if group members aren’t communicating with one another problems can arise. Problem solving and decision making can make or break a group. If groups can’t solve problems that arise or make decisions together they will get off task and not accomplish anything. Evaluation is one of the last things to look at as an observer. If a group evaluates the way they worked together and the work they did then they are on the right track.

1 comment:

  1. Comm141- Your posting brought trust and conflict to my attention. I also agree that if people dont communicate in the team, they wont establish the trust needed to avoid conflict. In order to communicate though, we need some common trust, so it's really a cycle. I was working as an observer for my boss, as well as working on a team recently at work. I witnessed as a team of ten people were given an assignment and told to work it out. Once they were at their destination, not one person spoke up and took leadership. This set the tone that no one else made suggestions and the team failed due to lack of communication. The opposite can happen where there are too many ideas, and people get lost in the shuffle, so it's important as an observer to mention this and point out ways to balance the two. I cant wait to finish the group observation this is great practice! Thanks for your post.

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